1Introduction
X444 (https://x444.ws) is an online Sports Betting and gaming platform. We place the highest importance on the privacy of our users. This Privacy Policy describes what information x444 collects, why it is collected, how it is used, and how it is kept secure.
This Privacy Policy governs our Terms & Conditions consistent with and both apply together. Using the x444 platform means you fully agree to this Privacy Policy. If you object to any of the terms, please refrain from using the platform.
2What Information We Collect
X444 collects information from three main sources: what you provide directly, what is generated through your use of the platform, and what we receive from third parties.
Directly provided information
- Identity Information: Name, date of birth, nationality, gender.
- Contact Information: Email address, mobile number, current address.
- Identity Verification Data: Photo of national ID card, passport, or driving license.
- Financial Information: Payment methods (bKash, Nagad, Rocket number), transaction history.
- Account Information: Username, password (encrypted).
Automatically Collected Information
- Device Information: IP address, device type, operating system, browser.
- Usage Data: Login time, page visits, bet history, session duration.
- Location Information: Approximate location based on IP address (not precise GPS).
- Cookies & Tracking Data: Details for platform improvement are available in the cookie section.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Account Notifications & Recovery | Yes | |
| ID Document Photo | KYC Verification | Yes for Withdrawals |
| Payment Information | Transaction Processing | Yes |
| Device & IP | Fraud Prevention | Automatic |
3How We Use Your Information
X444 uses collected data solely for the purposes listed below. We never sell your information to advertisers.
- Service Delivery: Account management, betting features & payment processing.
- Identity Verification: Completing the KYC process and preventing access by minors.
- Security Verification: Prevention of fraud, money laundering, and account hacking.
- Legal Obligation: Meeting regulatory requirements and supporting audits.
- Service Improvement: Analyzing usage patterns to improve the platform.
- Contact: Important updates, transaction confirmations & support communications.
- Personalization: Showing offers and content tailored to your preferences.
4Data Retention & Period
X444 stores your information on secure servers. Retention periods vary depending on the type of data:
- Account Information: For the duration of active account use and for 5 years after closure.
- Financial Transaction Records: Up to 7 years, as required by law.
- KYC Documents: 5 years after account closure.
- Log Data: Typically 90 days to 1 year.
- Cookie Data: Based on cookie type — see the Cookies section for details.
Once the retention period ends, data is securely deleted or anonymized. However, data may be retained longer where required by law or for ongoing investigations.
5Sharing Information with Third Parties
X444 never sells your personal data. However, it may be shared in the following limited circumstances:
Authorized Sharing
- Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
- KYC Partner: Identity verification providers receive your data solely for verification purposes.
- Law Enforcement: Disclosure is required when mandated by a court order or valid legal process.
- Security Services: Specialist service providers in fraud detection and prevention.
- Business Transfer: In the event of a company merger or acquisition, users will be notified in advance.
6Cookie Policy
X444 uses cookies and similar technologies on the platform. Cookies are small text files stored in your browser.
Cookie Type
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, core functionality | Until End of Session |
| Performance Cookies | Page Load Time & Error Monitoring | 30 Days |
| Functionality Cookies | Remembering Language, Settings & Preferences | 1 Year |
| Analytics Cookies | Analyzing & Improving Usage Patterns | 6 Months |
You can disable cookies through your browser settings. However, disabling essential cookies may limit access to certain features of the platform.
7Your Rights
As an x444 user, you have the following rights over your own data:
- Right to Access: You can request to know what data x444 holds about you.
- Right to Rectification: You can update any information that is incorrect or outdated.
- Right to Erasure: You can request deletion of your data and account closure, provided there are no legal obligations requiring retention.
- Right to Restrict Processing: You may object to the use of your data for specific purposes.
- Right to Data Portability: You can receive your data in a structured, portable format.
- Right to Opt Out of Marketing: You can opt out of promotional messages at any time.
To exercise this right support@x444.wsEmail us at. x444 will respond within 30 days.
8Protection of Minors
X444 strictly does not provide services to anyone under 18. Age is verified at registration and confirmed through the KYC process. If an underage account is identified, it will be immediately closed and all associated data deleted.
If parents believe their minor child is using x444, they should contact us immediately at support@x444.wsto let us know.
9Data Protection Security Measures
X444 uses industry-standard security technology to protect your data:
- 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
- Password Hashing: Passwords are never stored in plain text — bcrypt hashing is used.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & IDS: Active monitoring to prevent unauthorized access.
- Regular Security Audits: Regular testing by independent third-party experts.
- Data Backup: Regular backups to a secure offsite location.
10Third-Party Links
The x444 platform may integrate certain third-party services, such as payment gateways. These services have their own privacy policies, and x444 is not responsible for how third parties manage your data. We recommend reading the relevant provider's policy before making a payment.
11Changes to the Privacy Policy
X444 may update this Privacy Policy as needed. For significant changes, a notice will be sent to your registered email and the "Last Updated" date at the top of the page will be revised. Continued use of the platform after any changes constitutes acceptance of the updated policy.
12Contact
For any privacy-related questions or requests, please get in touch with us:
- Email: support@x444.ws
- Live Chat: Chat icon in the bottom-right corner of the platform.
- Help Center: Help Center Page View.
Our privacy team typically responds within 2 business days. For urgent matters, please use Live Chat.